Privacy Policy

PRIVACY POLICY

GOTTEX

PREAMBLE

This Privacy Policy is intended for you, user of the website https://www.gottex-swim.com , and aims to inform you about how your personal information may be collected and processed by the company GOTTEX.

Respecting your privacy and your Personal Data is one of our priorities, which is why we are committed to processing your Data in strict compliance with the General Data Protection Regulation of the Council of Europe. of April 27, 2016 (subsequently the “GDPR”).

In any case, we undertake to respect the following two essential principles:

  • You remain in control of your Personal Data;
  • Your Data is treated transparently, confidentially and securely.

SECTION 1. DEFINITIONS

Account: refers to the virtual space assigned to each Customer when registering on the Site. This is a personal and confidential space.

Customer: designates any person having the status of consumer, accessing the Site and purchasing one or more Products.

Personal data: means any information that directly or indirectly identifies a natural person.

Operator: designates GOTTEX, as an online platform operator.

Product : refers to all the products offered by GOTTEX to the Customer on the Site.

Data controller: means the entity which, alone or jointly with others, determines the purposes and means of the processing of Personal Data.

Service : means the distance selling service of Products offered by GOTTEX via the Site.

Site : refers to the website accessible at the address https://www.gottex-swim.com ; the Site includes all web pages, services and features provided to Users. 

Subcontracting : means the person who processes Personal Data on behalf of the Data Controller, acting under the latter's authority and on his instructions, in accordance with Article 28 of the GDPR.

User : designates any person who accesses and navigates on the Site, whether it is a Customer or a simple Internet user.

 

SECTION 2. IDENTITY & CONTACT DETAILS OF THE PROCESSING RESPONSIBLE

GOTTEX SWIMWEAR BRANDS LTD (hereinafter “ GOTTEX ”) acts as Data Controller for the following processing:

  • Access to the Site, creation and management of the Account and provision of Services;
  • Management of requests to exercise rights;
  • Managing the proper functioning of the Site;
  • Management and monitoring of the commercial transaction;
  • Payment for the Products;
  • Sending newsletters

Learn more

Legal reminder : THE controller is the person who determines the means and purposes of the processing. Where two or more controllers jointly determine the purposes and means of processing, they are the joint controllers (or co-responsible). THE subcontracting is a person processing Personal Data on behalf of the controller, he acts under the authority of the controller and on his instructions.

TRIMERA GB KFT , a limited liability company whose registered office is located at 1075 Budapest, Madach Imre road 13-14/B, Hungary.

For any question relating to the management and use of your Personal Data, you can contact us:

  • Either by email, at service-gottex@gottexmodels.com

SECTION 3. DATA COLLECTION & ORIGIN

As part of the provision of the Services, GOTTEX collects and processes your Personal Data. This Data has been provided to us directly by you.

GOTTEX informs you of the purposes for which your Data is collected via the various online Data collection forms, the emails that would be sent to you, the notifications on the Site or even via our Cookie management charter .

 Learn more

User Data collected by GOTTEX is processed in accordance with the purposes for which it was collected and in compliance with the Referential relating to the processing of personal Data implemented for the management of commercial activities published by the National Commission for Information Technology and Freedoms (CNIL) in France.

Where applicable, we undertake to obtain your consent and/or allow you to oppose the use of your Data for certain purposes, such as the possibility of sending you commercial prospecting or placing third-party cookies on your terminals (mobile phone, computer, tablet ) in order to measure the audience of our Site and our application and to offer you targeted commercial and advertising offers according to your interest.

SECTION 4. PURPOSES & LEGAL BASIS OF PROCESSING

When the legal basis used for the processing activities carried out by GOTTEX is based on the pursuit of a legitimate interest, the User has the possibility, on simple request, of obtaining information relating to the balancing of rights and interests.

GOTTEX collects your various Data to ensure: 

  • Access to the Site and provision of Services

More information & legal bases

 Processing details  :

This processing covers the following purposes:

  • Provision of the Site;
  • Provision of Services.

Legal basis  :

User consent is required.

It is obtained:

  • When creating an Account
  • When he has accepted the Cookies Management Charter through the corresponding cookie banner
  • Management and follow-up of the commercial transaction

More information & legal bases

Processing details  :

This processing covers the following purposes:

  • The sale of the Products;
  • order management;
  • The delivery of the Products ordered;
  • Management of the Customer database (account management, loyalty programs, commercial management, invoices, customer relationship monitoring (after-sales service, satisfaction surveys, etc.)) by GOTTEX;
  • Management of complaints and after-sales service;
  • Management of unpaid invoices and disputes.

Legal basis  :

Performance of the contract.

  • Payment for Payment Products and Services

 

More information & legal bases

Processing details  :

This processing covers the following purposes:

  • Execution of payment transactions;
  • Compliance with control procedures.

Legal basis  :

The processing of the Customer's Personal Data is necessary for the execution of the sales contract.

The processing is also necessary to fight against fraud, terrorist financing and money laundering, in accordance with its legal obligation as an authorized payment institution.

  • Sending newsletters

More information & legal bases

Processing details  :

This processing covers the following purposes:

  • Sending newsletters and other alerts to Users who have requested them.

Legal basis  :

User consent is required.

  • Management of requests to exercise rights under the GDPR

More information & legal bases

Processing details  :

This processing covers all the activities necessary for the follow-up of requests for rights sent to GOTTEX (qualification of the request, surveys, performance of specific technical operations, etc.). It only concerns cases where GOTTEX acts as data controller.

Legal basis  :

Our legal obligation arising from Articles 15 et seq. of the GDPR.

  • Management of the proper functioning and continuous improvement of the Site, its functionalities and the Services provided

More information & legal bases

Processing details  :

Ensure the proper functioning and continuous improvement of the Site, its functionalities and the Services it provides.

Legal basis  :

Our legitimate interest in guaranteeing the best level of operation and quality of the Site, in particular through visit statistics.

The User's consent, if applicable.

SECTION 5. PROCESSED DATA

The mandatory or optional nature of the Personal Data collected and the possible consequences of a failure to respond to you are specified during their collection(s).

You can consult the details of the Personal Data that we may have about you by clicking here: Find out more 

NB : The detail of the information provided below is not intended to be exhaustive and is mainly intended to inform Users of the categories of Data that GOTTEX is likely to process.

In any case, GOTTEX treats all Data collected in accordance with the GDPR.

Access to the Site, intermediation and provision of Services

- Data relating to the identity of Users: Mr./Ms./Ms.; name; firstname(s); address; email address;

- Data relating to the User's navigation on the Site.

Management and follow-up of the commercial transaction

- Personal data relating to the identity of the Client;

- Data relating to payment methods;

- Data relating to the transaction;

- Data relating to the payment of invoices;

- Customer connection history;

- Data relating to the monitoring of the commercial relationship.

Payment for Payment Products and Services

- Data relating to payment methods.

Sending newsletters

- Email address;

- Data relating to the Customer's navigation on the Site via cookies.

Management of requests to exercise rights

- Surname, first name, telephone number, email address;

- If necessary, copy of the identity document.

Management of the proper functioning of the Site

- User connection and identification data and Equipment identification data;

- Data collected via cookies and other tracers present on our Platform.

SECTION 6. DATA RECIPIENTS

Within the limits of their respective attributions and for the purposes mentioned in Section 4, the main people who will be likely to have access to your Data are the following:

  • GOTTEX authorized personnel;
  • The subsidiary of GOTTEX in charge of the administrative aspects of the Services;
  • The payment service provider;
  • The provider in charge of the marketing service
  • The logisticians responsible for delivering the Products;
  • The companies responsible for managing the Site;
  • If applicable, the authorized personnel of our subcontractors;
  • If applicable, the courts concerned, mediators, chartered accountants, auditors, lawyers, bailiffs, collection companies, police or gendarmerie authorities in the event of theft or judicial requisition as well as emergency services;
  • Third parties likely to place cookies on your terminals (computers, tablets, mobile phones, etc.) when you consent (for more details, see our Charter Cookies ). 

Your Personal Data will not be communicated, exchanged, sold or rented without your prior express consent in accordance with the applicable legal and regulatory provisions.

More information about our subcontractors  :

Subsidiary of GOTTEX

 

Trimera GB Kft., 1075 Budapest, Madach Imre ut 13-14, B. ép.  I.  um, Hungary

payment service provider

Mollie Find out more

SECTION 7. DATA RETENTION DURATION

Your Data is kept only for the time necessary for the purposes pursued as described in Section 4.

You can consult the details of the legal retention periods by clicking on Find out more

Access to the Site, intermediation and provision of Services

The Data collected for processing activities relating to access to the Site, the creation of Accounts and the provision of Services are kept for the duration necessary for the execution of the contract with GOTTEX.

They are then kept for five (5) years in secure archives for probative purposes.

Management and follow-up of the commercial transaction

 

The Data collected as part of the management and monitoring of the commercial relationship are kept for the duration necessary for the performance of the contract with GOTTEX.

 

They are then kept for five (5) years in secure archives for probative purposes.

 

Invoices and accounting data are kept for a period of ten (10) years.

Payment for Payment Products and Services

 

The User's payment data is deleted once the transaction has been completed, then kept in secure archives for a period of thirteen (13) months after the date of the transaction.

With regard to payments made by credit card, this data may be kept as evidence if the transaction is disputed, in temporary files, for a period of thirteen (13) months (or fifteen (15) months if the payment is deferred) from the date the debit is made.

In any case, the visual cryptogram is not concerned by this conservation, and the bank details are deleted on the expiry of the date indicated above.

Sending newsletters

 

The Data used in the context of sending newsletters and other alerts are kept for a period of three (3) years from the end of the commercial relationship if the User is a Client of the Operator.

If the User is not yet a Client, the Data used in the context of sending newsletters and other alerts are kept for a period of three (3) years from the date of the last contact with GOTTEX.

Thereafter, the User's Data is kept for a period of five (5) years, for the purposes of proof, in accordance with the provisions in force (in France, insurance code, mutuality code, commercial code, civil code, consumer code, internal security code, etc.)

Management of requests to exercise rights

Data relating to the management of requests to exercise rights is kept for the duration necessary to process the request. They are then archived for the duration of the applicable criminal statute of limitations in an intermediate archive.

Management of the proper functioning of the Site

The Data is kept for a period of thirteen (13) months. Beyond this period, the raw data relating to traffic and associated with an identifier are either erased or made anonymous.

SECTION 8. YOUR RIGHTS

In accordance with the GDPR, you have the following rights:

  • Right to erasure of your Personal Data ( article 17 GDPR ), when they are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or storage is prohibited.
  • Right to the portability of the Data that you have provided to us, when your Data is subject to processing based on your consent or on a contract ( article 20 GDPR )
  • Right not to be subject to a decision based solely on automated processing ( Article 22 GDPR ); no such decision is currently enforced by GOTTEX.
  • Right to define the fate of your Data after your death and to choose whether or not we communicate your Data to a third party that you have previously designated ( section 85 of the French Data Protection Act ). In the event of death and in the absence of instructions from you, we undertake to destroy your Data, unless their retention proves necessary for evidentiary purposes or to meet a legal obligation.

You can exercise your rights:

  • by email at service-gottex@gottexmodels.com

Finally, you can also lodge a complaint with the supervisory authorities.

SECTION 9. LOGIN DATA AND COOKIES

We use connection data (date, time, Internet address, visitor's computer protocol, page consulted) and cookies (small files saved on your computer) to identify you, to memorize your consultations, and to benefit from measures audience and statistics, in particular relating to the pages consulted, for the proper functioning of the Site and the Services.

In this regard, GOTTEX has developed a Cookie management charter in order to inform you more specifically about their use.

Learn more

By browsing our Site, you accept that GOTTEX installs “technical” type cookies, the sole purpose of which is to allow or facilitate the electronic communication of your terminal equipment with our Site, facilitating management and navigation.

Our access to the information stored in your terminal equipment or the recording of information in the latter will therefore only take place in the following cases:

  • To enable or facilitate electronic communication;
  • When necessary to provide our online communication service at your express request.

If the browser allows it, you can deactivate these cookies at any time by following the procedure indicated by the browser. However, GOTTEX informs you that this deactivation may lead to a slowdown and/or interruption of access to the website.

SECTION 10. MINORS

The GOTTEX Site is not intended for minors. GOTTEX does not knowingly collect Personal Data from minors under the age of 15.

Learn more

If you are a parent or guardian and believe that your child has provided us with Personal Data without your consent, please contact us by email at service-gottex@gottexmodels.com or by post at GOTTEX, 1 Yoni Netanyahu Street , or Yehuda 60200, Israel.

SECTION 11. TRANSFER OUTSIDE THE EUROPEAN UNION

The Data processed by GOTTEX via the Site may be transferred to Israel.

Israel is recognized by the European Commission as a country providing an adequate level of protection, in accordance with Article 45 of the GDPR. To know more

GOTTEX undertakes not to transfer your Data outside the European Union and outside Israel.

In the event that GOTTEX uses service providers located outside the European Union, Users will be informed as soon as possible of the conditions of this transfer and in particular of the measures taken by GOTTEX to ensure respect for confidentiality. and the security of their Data.

 

SECTION 12. SECURITY

GOTTEX complies with the GDPR in terms of the security and confidentiality of your Data.

We implement all technical and organizational measures to ensure the security of the processing of Personal Data and the confidentiality of your Data.

As such, we take the necessary precautions, with regard to the nature of your Data and the risks presented by our processing, to preserve the security of the Data and, in particular, to prevent them from being distorted, damaged, or that third parties not have access to it (physical protection of premises, authentication procedures for people accessing data with personal and secure access via confidential identifiers and passwords, secure https protocol, logging and traceability of connections, encryption of certain data, etc.).

*
* *